It’s possible that you might be trying to upload a file for ‘Proof of bank account’ in a format that we currently don’t support. If you see this message, please follow these steps:
- If your document isn’t already a PDF file, convert it to this type (.pdf) and then try uploading it.
- If your document is already a PDF file, open the file on your PDF reader and ‘Save as’ .pdf, then try uploading the new version.
Please let us know if you still need help by completing this form.