We want to support as many nonprofits worldwide as possible; however, when Goodstack receives an application, we must ensure that our verification requirements and the partner’s eligibility guidelines have been met.
Common reasons for an application being rejected
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Application Expiry: If requested and you did not verify your email address, or your nonprofit has not confirmed your association, or you have not uploaded additional documentation within 30 days, your application will automatically expire. In this case, please start a new application.
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Unverified nonprofit status: We have not been able to verify your organization’s nonprofit status. If your nonprofit does have a legal nonprofit status, it may not have the specific required registration based on the country where your nonprofit is based (please see this article for more information).
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Unconfirmed Nonprofit Association: We have not been able to confirm that you are associated with the nonprofit you are applying for. Also, it’s possible that your nonprofit has decided not to continue your application, as you may not have the authority to do so in your organization.
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Ineligibility: The categorization of your nonprofit’s mission or activity may make you ineligible for the discount you are applying for. For example, most partners have a separate program for education organizations, so educational organizations may be rejected if they are applying for a nonprofit program. As this varies across our partners, please visit the partner's website where you started your application, as the partner’s eligibility guidelines will be shown here.
If you believe your nonprofit meets all our requirements and guidelines, you can always request that we review your application (see here).