Just so you know, Goodstack does not have access to Google accounts. We are here to help offer support with the applications, but you will need to contact Google for anything outside of this process. Please refer to Google's Help Centre for more information.
If you have a question about your account, including how to gain access, you should contact Google directly. However, below are the official steps to follow if you’re trying to gain administrative access to your organization’s Google for Nonprofits account, follow the steps below:
How to submit a request to get access to a Google account
- Sign in: Make sure you’re signed in with the Google Account you want to use for accessing your organization’s Google for Nonprofits account.
- Visit Google for Nonprofits: Go to Google for Nonprofits.
- Start the process: In the top right corner, click on Get started.
- Complete the steps: Follow the on-screen instructions to submit your request.
Your request will be sent to the current administrators of the Google for Nonprofits account for review.
What happens after I submit a request to Google?
- Administrator Review: The current administrators of the Google for Nonprofits account will receive your request and review it. You’ll receive an email with their decision once they respond.
- No Response After 14 Days: If no administrator responds to your request after 14 days, it will automatically be sent to a Google representative for further review.
If you have any more questions or need help with your request, please contact Google's support team here who will be happy to help you.