Some of Goodstack's partners, such as Canva, allow you to check the status of your application directly in your Goodstack account.
If you signed up to Goodstack after applying for a discount and received an email with the subject line “An update on your Goodstack account," you might be checking to see if this email is about the status of your application. However, this email refers to your claim's status rather than your application's status.
The application status can be checked by clicking 'View status' in the banner at the top of the profile after signing in here (the banner will appear 24 hours after an application is approved or rejected).
I only see 'account status' - is this related to my application?
No, an account status is the status of a claim. 24 hours might have passed since your application was approved, in which the banner in your profile no longer appears. Please check your inbox for a separate email to confirm the outcome of your application.
What is a claim?
The claiming process is a step when signing up to Goodstack, which links an account to a nonprofit organization. By completing this step, the person agrees to be an authorized representative of the nonprofit they selected. Once approved, the claim grants access to the nonprofit’s profile and donation details directly in an account. However, it remains separate from the application process.
Will a rejected claim automatically reject my application?
No, because additional due diligence checks are required when processing a claim. Claiming a nonprofit organization and applying for a discount are separate processes with different statuses/outcomes.