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My Goodstack account

Signing in

  • I can't sign into Goodstack because of 2FA
  • I forgot my password
  • I've lost access to my Goodstack account

Teams & Roles

  • How do I invite people to my team?
  • How do I join an existing team?
  • Are there additional verification checks for inviting new members to join my team?
  • What are the different roles in a team?
  • How do I edit a role of a person in my team?

Making Changes

  • How do I update my nonprofit's name or location address?
  • How do I change the email address for my account?
  • How do I change my bank details?
  • How do I customize my profile?
  • I can't add a milestone

Bank Account Details

  • What bank account details are required?
  • How do I submit my bank details?
  • How do I submit my bank details?
  • My bank details have not been accepted
  • I see “bank details couldn’t be sent for review” when trying to submit them
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