--- title: How do I request my rejected application for an education discount to be reviewed? description: Understand the reasons behind a rejected education application and how to request a review or reapply under the right program. --- [Skip to content](https://help.goodstack.org/how-do-i-request-my-rejected-application-for-an-education-discount-to-be-reviewed#main-content) [![goodstack logo](https://help.goodstack.org/hs-fs/hubfs/goodstack%20logo.png?width=200&height=33&name=goodstack%20logo.png)](https://goodstack.org/) Open main navigation Close main navigation We are here to help - There are no suggestions because the search field is empty. 1. [Goodstack Help center](https://help.goodstack.org/?hsLang=en-us) 2. [Applying for an education discount](https://help.goodstack.org/applying-for-an-education-discount?hsLang=en-us) 3. [My application for an education discount was rejected](https://help.goodstack.org/applying-for-an-education-discount?hsLang=en-us#my-application-for-an-education-discount-was-rejected) # How do I request my rejected application for an education discount to be reviewed? **If we could not confirm that your organization is an educational institution:**   In this scenario, your application may have been rejected because we could not find any online presence for your organization, or the website or social media pages we located did not indicate any clear educational affiliation.   If your orgnanization is legally registered as a nonprofit and meets [our nonprofit definitions](https://goodstack.org/nonprofit-definitions), please consider reapplying under the nonprofit program instead.   Where Goodstack acts as the verification processor for a partner’s education program, we also serve as the verification processor for their nonprofit program. If you believe that we have referenced information from the wrong link or that an error has been made, please request a review of your application [here](https://2eydnp.share-eu1.hsforms.com/2-lj6oXN4QCC95KCRwG9eNg) (include a working link to your institution's website or social media page).     **If we could not confirm your association with the institution you applied on behalf of:**   In this scenario, your application may have been rejected because either the documents you provided are not on [our list of acceptable documents](https://help.goodstack.org/what-documents-does-goodstack-require-to-confirm-that-i-work-teach-or-study-at-my-educational-institution-?hsLang=en-us) to confirm your association with an institution, or the personal details (e.g., name) in the documentation do not match the details provided in your application.   If you originally applied using a personal email address, we recommend, where possible, that you reapply using your educational email so that we can process your application more quickly. If you did not upload documentation from the list below, please request a review of your application [here](https://2eydnp.share-eu1.hsforms.com/2-lj6oXN4QCC95KCRwG9eNg) (attach one of the documents listed here and ensure that the personal details shown in the document match the details on the application).   **If your institution or role is not eligible for the program you applied for** **(e.g., you applied for a program specific to universities, but your institution is a primary or secondary school):**   In this scenario, your application was rejected because your institution or role is not eligible. Please review the eligibility guidelines provided by the partner directly on their website to confirm which types of organizations and roles are eligible. If you believe your institution or role could be reclassified under a different education or role category, or that an error has been made, please request a review of your application [here](https://2eydnp.share-eu1.hsforms.com/2-lj6oXN4QCC95KCRwG9eNg) (include as much information as possible). - [Getting Started with Goodstack](https://help.goodstack.org/getting-started-with-goodstack?hsLang=en-us#main-content) - [About Goodstack](https://help.goodstack.org/getting-started-with-goodstack?hsLang=en-us#about-goodstack) - [Signing up to Goodstack](https://help.goodstack.org/getting-started-with-goodstack?hsLang=en-us#signing-up-to-goodstack) - [My Goodstack account](https://help.goodstack.org/my-goodstack-account?hsLang=en-us#main-content) - [Signing in](https://help.goodstack.org/my-goodstack-account?hsLang=en-us#signing-in) - [Teams & Roles](https://help.goodstack.org/my-goodstack-account?hsLang=en-us#teams-roles) - [Making changes](https://help.goodstack.org/my-goodstack-account?hsLang=en-us#making-changes) - [Bank account details](https://help.goodstack.org/my-goodstack-account?hsLang=en-us#bank-account-details) - [Applying for an education discount](https://help.goodstack.org/applying-for-an-education-discount?hsLang=en-us#main-content) - [Requirements and eligibility](https://help.goodstack.org/applying-for-an-education-discount?hsLang=en-us#requirements-and-eligibility) - [Starting an application](https://help.goodstack.org/applying-for-an-education-discount?hsLang=en-us#starting-an-application) - [I have a general query about an existing application](https://help.goodstack.org/applying-for-an-education-discount?hsLang=en-us#i-have-a-general-query-about-an-existing-application) - [Documents](https://help.goodstack.org/applying-for-an-education-discount?hsLang=en-us#documents) - [My application for an education discount was rejected](https://help.goodstack.org/applying-for-an-education-discount?hsLang=en-us#my-application-for-an-education-discount-was-rejected) - [Applying for a nonprofit discount](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#main-content) - [Requirements and eligibility](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#requirements-and-eligibility) - [I have a general query about my existing application](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#i-have-a-general-query-about-my-existing-application) - [Starting an application](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#starting-an-application) - [Documents](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#documents) - [Status of application](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#status-of-application) - [Confirming I work for a Nonprofit](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#confirming-i-work-for-a-nonprofit) - [I don't recognize an application](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#i-dont-recognize-an-application) - [I have been denied a discount](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#i-have-been-denied-a-discount) - [Redeeming a discount](https://help.goodstack.org/redeeming-a-discount?hsLang=en-us#main-content) - [Zoom](https://help.goodstack.org/redeeming-a-discount?hsLang=en-us#zoom) - [Receiving donations through Goodstack](https://help.goodstack.org/receiving-donations-through-goodstack?hsLang=en-us#main-content) - [I have a general question about receiving donations](https://help.goodstack.org/receiving-donations-through-goodstack?hsLang=en-us#i-have-a-general-question-about-receiving-donations) - [Donation Payment Process](https://help.goodstack.org/receiving-donations-through-goodstack?hsLang=en-us#donation-payment-process) - [Fundraising Opportunites](https://help.goodstack.org/receiving-donations-through-goodstack?hsLang=en-us#fundraising-opportunites) - [Goodstack Pro (Grant Assistant)](https://help.goodstack.org/receiving-donations-through-goodstack?hsLang=en-us#goodstack-pro-grant-assistant) - [Adyen Merchant Giving](https://help.goodstack.org/receiving-donations-through-goodstack?hsLang=en-us#adyen-merchant-giving) - [Giving donations through Goodstack](https://help.goodstack.org/giving-donations-through-goodstack?hsLang=en-us#main-content) - [Canva Donate in Designs](https://help.goodstack.org/giving-donations-through-goodstack?hsLang=en-us#canva-donate-in-designs) - [General Questions](https://help.goodstack.org/giving-donations-through-goodstack?hsLang=en-us#general-questions) - [Adyen Giving](https://help.goodstack.org/giving-donations-through-goodstack?hsLang=en-us#adyen-giving) - [Goodstack Giving](https://help.goodstack.org/goodstack-giving?hsLang=en-us#main-content) - [Donating in Goodstack - General questions](https://help.goodstack.org/goodstack-giving?hsLang=en-us#donating-in-goodstack-general-questions) - [Country-specific donation requirements](https://help.goodstack.org/goodstack-giving?hsLang=en-us#country-specific-donation-requirements) - [Fundraising in Goodstack](https://help.goodstack.org/goodstack-giving?hsLang=en-us#fundraising-in-goodstack) - [Donation statuses](https://help.goodstack.org/goodstack-giving?hsLang=en-us#donation-statuses) - [Donation timeline](https://help.goodstack.org/goodstack-giving?hsLang=en-us#donation-timeline) - [Off-platform donation matching](https://help.goodstack.org/goodstack-giving?hsLang=en-us#off-platform-donation-matching) - [Volunteering in Goodstack - General questions](https://help.goodstack.org/goodstack-giving?hsLang=en-us#volunteering-in-goodstack-general-questions) - [Volunteering activity](https://help.goodstack.org/goodstack-giving?hsLang=en-us#volunteering-activity) - [Data processing](https://help.goodstack.org/goodstack-giving?hsLang=en-us#data-processing) - [Applying for a Grants program](https://help.goodstack.org/applying-for-a-grants-program?hsLang=en-us#main-content) - [Registering for a Grants program](https://help.goodstack.org/applying-for-a-grants-program?hsLang=en-us#registering-for-a-grants-program) - [Starting your Grants program application](https://help.goodstack.org/applying-for-a-grants-program?hsLang=en-us#starting-your-grants-program-application) - [After submitting your Grants application](https://help.goodstack.org/applying-for-a-grants-program?hsLang=en-us#after-submitting-your-grants-application) [![](https://help.goodstack.org/hs-fs/hubfs/Goodstack%20logo.png?width=230&height=38&name=Goodstack%20logo.png)](https://goodstack.org/)   [Legal](https://goodstack.org/legal/global-charity-donation-terms) © 2025 Goodstack