--- title: I don't recognize the person who is applying for a discount with my organization description: If you don't recognize the person applying, please click 'No' in the email if this isn't the case because this will prevent the application from moving forward. --- [Skip to content](https://help.goodstack.org/i-dont-recognize-the-person-who-is-applying-for-a-discount-with-my-organization#main-content) [![goodstack logo](https://help.goodstack.org/hs-fs/hubfs/goodstack%20logo.png?width=200&height=33&name=goodstack%20logo.png)](https://goodstack.org/) Open main navigation Close main navigation We are here to help - There are no suggestions because the search field is empty. 1. [Goodstack Help center](https://help.goodstack.org/?hsLang=en-us) 2. [Applying for a nonprofit discount](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us) 3. [I don't recognize an application](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#i-dont-recognize-an-application) # I don't recognize the person who is applying for a discount with my organization Applicants may select the incorrect organization from our registry during the application process. Sometimes, we email an organization to confirm that the applicant applying on their behalf works for them as part of our [verification process](https://help.goodstack.org/what-is-percents-verification-process?hsLang=en-us). If you don't recognize the person applying, please click '**No**' in the email if this isn't the case because this will prevent the application from moving forward. Just so you know, if '**Yes**' or '**No**' is not clicked within 30 days from the email's date, the application will automatically be rejected to prevent it from moving forward. - [Getting Started with Goodstack](https://help.goodstack.org/getting-started-with-goodstack?hsLang=en-us#main-content) - [About Goodstack](https://help.goodstack.org/getting-started-with-goodstack?hsLang=en-us#about-goodstack) - [Signing up to Goodstack](https://help.goodstack.org/getting-started-with-goodstack?hsLang=en-us#signing-up-to-goodstack) - [My Goodstack account](https://help.goodstack.org/my-goodstack-account?hsLang=en-us#main-content) - [Signing in](https://help.goodstack.org/my-goodstack-account?hsLang=en-us#signing-in) - [Teams & Roles](https://help.goodstack.org/my-goodstack-account?hsLang=en-us#teams-roles) - [Making changes](https://help.goodstack.org/my-goodstack-account?hsLang=en-us#making-changes) - [Bank account details](https://help.goodstack.org/my-goodstack-account?hsLang=en-us#bank-account-details) - [Applying for an education discount](https://help.goodstack.org/applying-for-an-education-discount?hsLang=en-us#main-content) - [Requirements and eligibility](https://help.goodstack.org/applying-for-an-education-discount?hsLang=en-us#requirements-and-eligibility) - [Starting an application](https://help.goodstack.org/applying-for-an-education-discount?hsLang=en-us#starting-an-application) - [I have a general query about an existing application](https://help.goodstack.org/applying-for-an-education-discount?hsLang=en-us#i-have-a-general-query-about-an-existing-application) - [Documents](https://help.goodstack.org/applying-for-an-education-discount?hsLang=en-us#documents) - [My application for an education discount was rejected](https://help.goodstack.org/applying-for-an-education-discount?hsLang=en-us#my-application-for-an-education-discount-was-rejected) - [Applying for a nonprofit discount](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#main-content) - [Requirements and eligibility](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#requirements-and-eligibility) - [I have a general query about my existing application](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#i-have-a-general-query-about-my-existing-application) - [Starting an application](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#starting-an-application) - [Documents](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#documents) - [Status of application](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#status-of-application) - [Confirming I work for a Nonprofit](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#confirming-i-work-for-a-nonprofit) - [I don't recognize an application](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#i-dont-recognize-an-application) - [I have been denied a discount](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#i-have-been-denied-a-discount) - [Redeeming a discount](https://help.goodstack.org/redeeming-a-discount?hsLang=en-us#main-content) - [Zoom](https://help.goodstack.org/redeeming-a-discount?hsLang=en-us#zoom) - [Receiving donations through Goodstack](https://help.goodstack.org/receiving-donations-through-goodstack?hsLang=en-us#main-content) - [I have a general question about receiving donations](https://help.goodstack.org/receiving-donations-through-goodstack?hsLang=en-us#i-have-a-general-question-about-receiving-donations) - [Donation Payment Process](https://help.goodstack.org/receiving-donations-through-goodstack?hsLang=en-us#donation-payment-process) - [Fundraising Opportunites](https://help.goodstack.org/receiving-donations-through-goodstack?hsLang=en-us#fundraising-opportunites) - [Goodstack Pro (Grant Assistant)](https://help.goodstack.org/receiving-donations-through-goodstack?hsLang=en-us#goodstack-pro-grant-assistant) - [Adyen Merchant Giving](https://help.goodstack.org/receiving-donations-through-goodstack?hsLang=en-us#adyen-merchant-giving) - [Giving donations through Goodstack](https://help.goodstack.org/giving-donations-through-goodstack?hsLang=en-us#main-content) - [Canva Donate in Designs](https://help.goodstack.org/giving-donations-through-goodstack?hsLang=en-us#canva-donate-in-designs) - [General Questions](https://help.goodstack.org/giving-donations-through-goodstack?hsLang=en-us#general-questions) - [Adyen Giving](https://help.goodstack.org/giving-donations-through-goodstack?hsLang=en-us#adyen-giving) - [Goodstack Giving](https://help.goodstack.org/goodstack-giving?hsLang=en-us#main-content) - [Donating in Goodstack - General questions](https://help.goodstack.org/goodstack-giving?hsLang=en-us#donating-in-goodstack-general-questions) - [Country-specific donation requirements](https://help.goodstack.org/goodstack-giving?hsLang=en-us#country-specific-donation-requirements) - [Fundraising in Goodstack](https://help.goodstack.org/goodstack-giving?hsLang=en-us#fundraising-in-goodstack) - [Donation statuses](https://help.goodstack.org/goodstack-giving?hsLang=en-us#donation-statuses) - [Donation timeline](https://help.goodstack.org/goodstack-giving?hsLang=en-us#donation-timeline) - 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