---
title: My application has been rejected
description: We want to support as many nonprofits worldwide as possible; however, when Percent receives an application, we must ensure that our verification requirements and the partner’s eligibility guidelines have been met.
---

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1. [Goodstack Help center](https://help.goodstack.org/?hsLang=en-us)
2. [Applying for a nonprofit discount](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us)
3. [I have been denied a discount](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#i-have-been-denied-a-discount)

# My application has been rejected

We want to support as many nonprofits worldwide as possible; however, when Goodstack receives an application, we must ensure that our [verification requirements](https://help.goodstack.org/what-is-percents-verification-process?hsLang=en-us) and the partner’s [eligibility guidelines](https://help.goodstack.org/how-do-i-know-if-my-nonprofit-is-eligible-for-a-discount?hsLang=en-us) have been met.

**Common reasons for an application being rejected**

1. **Application Expiry:** If requested and you did not verify your email address, or your nonprofit has not confirmed your association, or you have not uploaded additional documentation within **30 days**, your application will automatically expire. In this case, please start a new application.
2. **Unverified nonprofit status:** We have not been able to verify your organization’s nonprofit status. If your nonprofit does have a legal nonprofit status, it may not have the specific required registration based on the country where your nonprofit is based (please see [here](https://goodstack.org/nonprofit-definitions) for more information).
3. **Unconfirmed Nonprofit Association:** We have not been able to confirm that you are associated with the nonprofit you are applying for. Also, it’s possible that your nonprofit has decided not to continue your application, as you may not have the authority to do so in your organization.
4. **Ineligibility:** The categorization of your nonprofit’s mission or activity may make you ineligible for the discount you are applying for. For example, most partners have a separate program for education organizations, so educational organizations may be rejected if they are applying for a nonprofit program. As this varies across our partners, please visit the partner's website where you started your application, as the partner’s eligibility guidelines will be shown here.

If you believe your nonprofit meets all our requirements and guidelines, you can always request that we review your application (see [here](https://help.goodstack.org/how-do-i-request-my-rejected-application-to-be-reviewed?hsLang=en-us)).

- [Getting Started with Goodstack](https://help.goodstack.org/getting-started-with-goodstack?hsLang=en-us#main-content)

    - [About Goodstack](https://help.goodstack.org/getting-started-with-goodstack?hsLang=en-us#about-goodstack)
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- [My Goodstack account](https://help.goodstack.org/my-goodstack-account?hsLang=en-us#main-content)

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- [Applying for an education discount](https://help.goodstack.org/applying-for-an-education-discount?hsLang=en-us#main-content)

    - [Requirements and eligibility](https://help.goodstack.org/applying-for-an-education-discount?hsLang=en-us#requirements-and-eligibility)
    - [Starting an application](https://help.goodstack.org/applying-for-an-education-discount?hsLang=en-us#starting-an-application)
    - [I have a general query about an existing application](https://help.goodstack.org/applying-for-an-education-discount?hsLang=en-us#i-have-a-general-query-about-an-existing-application)
    - [Documents](https://help.goodstack.org/applying-for-an-education-discount?hsLang=en-us#documents)
    - [My application for an education discount was rejected](https://help.goodstack.org/applying-for-an-education-discount?hsLang=en-us#my-application-for-an-education-discount-was-rejected)
- [Applying for a nonprofit discount](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#main-content)

    - [Requirements and eligibility](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#requirements-and-eligibility)
    - [I have a general query about my existing application](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#i-have-a-general-query-about-my-existing-application)
    - [Starting an application](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#starting-an-application)
    - [Documents](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#documents)
    - [Status of application](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#status-of-application)
    - [Confirming I work for a Nonprofit](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#confirming-i-work-for-a-nonprofit)
    - [I don't recognize an application](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#i-dont-recognize-an-application)
    - [I have been denied a discount](https://help.goodstack.org/applying-for-a-nonprofit-discount?hsLang=en-us#i-have-been-denied-a-discount)
- [Redeeming a discount](https://help.goodstack.org/redeeming-a-discount?hsLang=en-us#main-content)

    - [Zoom](https://help.goodstack.org/redeeming-a-discount?hsLang=en-us#zoom)
- [Receiving donations through Goodstack](https://help.goodstack.org/receiving-donations-through-goodstack?hsLang=en-us#main-content)

    - [I have a general question about receiving donations](https://help.goodstack.org/receiving-donations-through-goodstack?hsLang=en-us#i-have-a-general-question-about-receiving-donations)
    - [Donation Payment Process](https://help.goodstack.org/receiving-donations-through-goodstack?hsLang=en-us#donation-payment-process)
    - [Fundraising Opportunites](https://help.goodstack.org/receiving-donations-through-goodstack?hsLang=en-us#fundraising-opportunites)
    - [Goodstack Pro (Grant Assistant)](https://help.goodstack.org/receiving-donations-through-goodstack?hsLang=en-us#goodstack-pro-grant-assistant)
    - [Adyen Merchant Giving](https://help.goodstack.org/receiving-donations-through-goodstack?hsLang=en-us#adyen-merchant-giving)
- [Giving donations through Goodstack](https://help.goodstack.org/giving-donations-through-goodstack?hsLang=en-us#main-content)

    - [Canva Donate in Designs](https://help.goodstack.org/giving-donations-through-goodstack?hsLang=en-us#canva-donate-in-designs)
    - [General Questions](https://help.goodstack.org/giving-donations-through-goodstack?hsLang=en-us#general-questions)
    - [Adyen Giving](https://help.goodstack.org/giving-donations-through-goodstack?hsLang=en-us#adyen-giving)
- [Goodstack Giving](https://help.goodstack.org/goodstack-giving?hsLang=en-us#main-content)

    - [Donating in Goodstack - General questions](https://help.goodstack.org/goodstack-giving?hsLang=en-us#donating-in-goodstack-general-questions)
    - [Country-specific donation requirements](https://help.goodstack.org/goodstack-giving?hsLang=en-us#country-specific-donation-requirements)
    - [Fundraising in Goodstack](https://help.goodstack.org/goodstack-giving?hsLang=en-us#fundraising-in-goodstack)
    - [Donation statuses](https://help.goodstack.org/goodstack-giving?hsLang=en-us#donation-statuses)
    - [Donation timeline](https://help.goodstack.org/goodstack-giving?hsLang=en-us#donation-timeline)
    - [Off-platform donation matching](https://help.goodstack.org/goodstack-giving?hsLang=en-us#off-platform-donation-matching)
    - [Volunteering in Goodstack - General questions](https://help.goodstack.org/goodstack-giving?hsLang=en-us#volunteering-in-goodstack-general-questions)
    - [Volunteering activity](https://help.goodstack.org/goodstack-giving?hsLang=en-us#volunteering-activity)
    - [Data processing](https://help.goodstack.org/goodstack-giving?hsLang=en-us#data-processing)
- [Applying for a Grants program](https://help.goodstack.org/applying-for-a-grants-program?hsLang=en-us#main-content)

    - [Registering for a Grants program](https://help.goodstack.org/applying-for-a-grants-program?hsLang=en-us#registering-for-a-grants-program)
    - [Starting your Grants program application](https://help.goodstack.org/applying-for-a-grants-program?hsLang=en-us#starting-your-grants-program-application)
    - [After submitting your Grants application](https://help.goodstack.org/applying-for-a-grants-program?hsLang=en-us#after-submitting-your-grants-application)

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