---
title: My Goodstack account | Goodstack Help center
description: My Goodstack account
---

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1. [Goodstack Help center](https://help.goodstack.org/)
2. [My Goodstack account](https://help.goodstack.org/my-goodstack-account)

# My Goodstack account

## Signing in

- [I forgot my password](https://help.goodstack.org/i-forgot-my-password)
- [I've lost access to my Goodstack account](https://help.goodstack.org/ive-lost-access-to-my-percent-account)
- [I can't sign into Goodstack because of 2FA](https://help.goodstack.org/i-cant-sign-into-percent-because-of-2fa)

## Teams & Roles

- [How do I join an existing team?](https://help.goodstack.org/how-do-i-join-an-existing-team)
- [Are there additional verification checks for inviting new members to join my team?](https://help.goodstack.org/are-there-additional-verification-checks-for-inviting-new-members-to-join-my-team)
- [What are the different roles in a team?](https://help.goodstack.org/what-are-the-different-roles-in-a-team)
- [How do I edit a role of a person in my team?](https://help.goodstack.org/how-do-i-edit-a-role-of-a-person-in-my-team)
- [How do I invite people to my team?](https://help.goodstack.org/how-do-i-invite-people-to-my-team)

## Making changes

- [How do I change the email address for my account?](https://help.goodstack.org/how-do-i-change-the-email-address-for-my-account2)
- [How do I change my bank details?](https://help.goodstack.org/how-do-i-change-my-bank-details)
- [How do I customize my profile?](https://help.goodstack.org/how-do-i-customize-my-profile)
- [I can't add a milestone](https://help.goodstack.org/i-cant-add-a-milestone)
- [How do I update my nonprofit's name or location address?](https://help.goodstack.org/how-do-i-update-my-nonprofits-name-or-location-address)

## Bank account details

- [What bank details are required?](https://help.goodstack.org/what-bank-account-details-are-required)
- [How do I submit my bank details?](https://help.goodstack.org/how-do-i-submit-my-bank-details)
- [I see “bank details couldn’t be sent for review” when trying to submit them](https://help.goodstack.org/i-see-bank-details-couldnt-be-sent-for-review-when-trying-to-submit-them)

- [Getting Started with Goodstack](https://help.goodstack.org/getting-started-with-goodstack#main-content)

    - [About Goodstack](https://help.goodstack.org/getting-started-with-goodstack#about-goodstack)
    - [Signing up to Goodstack](https://help.goodstack.org/getting-started-with-goodstack#signing-up-to-goodstack)
- [My Goodstack account](https://help.goodstack.org/my-goodstack-account#main-content)

    - [Signing in](https://help.goodstack.org/my-goodstack-account#signing-in)
    - [Teams & Roles](https://help.goodstack.org/my-goodstack-account#teams-roles)
    - [Making changes](https://help.goodstack.org/my-goodstack-account#making-changes)
    - [Bank account details](https://help.goodstack.org/my-goodstack-account#bank-account-details)
- [Applying for an education discount](https://help.goodstack.org/applying-for-an-education-discount#main-content)

    - [Requirements and eligibility](https://help.goodstack.org/applying-for-an-education-discount#requirements-and-eligibility)
    - [Starting an application](https://help.goodstack.org/applying-for-an-education-discount#starting-an-application)
    - [I have a general query about an existing application](https://help.goodstack.org/applying-for-an-education-discount#i-have-a-general-query-about-an-existing-application)
    - [Documents](https://help.goodstack.org/applying-for-an-education-discount#documents)
    - [My application for an education discount was rejected](https://help.goodstack.org/applying-for-an-education-discount#my-application-for-an-education-discount-was-rejected)
- [Applying for a nonprofit discount](https://help.goodstack.org/applying-for-a-nonprofit-discount#main-content)

    - [Requirements and eligibility](https://help.goodstack.org/applying-for-a-nonprofit-discount#requirements-and-eligibility)
    - [I have a general query about my existing application](https://help.goodstack.org/applying-for-a-nonprofit-discount#i-have-a-general-query-about-my-existing-application)
    - [Starting an application](https://help.goodstack.org/applying-for-a-nonprofit-discount#starting-an-application)
    - [Documents](https://help.goodstack.org/applying-for-a-nonprofit-discount#documents)
    - [Status of application](https://help.goodstack.org/applying-for-a-nonprofit-discount#status-of-application)
    - [Confirming I work for a Nonprofit](https://help.goodstack.org/applying-for-a-nonprofit-discount#confirming-i-work-for-a-nonprofit)
    - [I don't recognize an application](https://help.goodstack.org/applying-for-a-nonprofit-discount#i-dont-recognize-an-application)
    - [I have been denied a discount](https://help.goodstack.org/applying-for-a-nonprofit-discount#i-have-been-denied-a-discount)
- [Redeeming a discount](https://help.goodstack.org/redeeming-a-discount#main-content)

    - [Zoom](https://help.goodstack.org/redeeming-a-discount#zoom)
- [Receiving donations through Goodstack](https://help.goodstack.org/receiving-donations-through-goodstack#main-content)

    - [I have a general question about receiving donations](https://help.goodstack.org/receiving-donations-through-goodstack#i-have-a-general-question-about-receiving-donations)
    - [Donation Payment Process](https://help.goodstack.org/receiving-donations-through-goodstack#donation-payment-process)
    - [Fundraising Opportunites](https://help.goodstack.org/receiving-donations-through-goodstack#fundraising-opportunites)
    - [Goodstack Pro (Grant Assistant)](https://help.goodstack.org/receiving-donations-through-goodstack#goodstack-pro-grant-assistant)
    - [Adyen Merchant Giving](https://help.goodstack.org/receiving-donations-through-goodstack#adyen-merchant-giving)
- [Giving donations through Goodstack](https://help.goodstack.org/giving-donations-through-goodstack#main-content)

    - [Canva Donate in Designs](https://help.goodstack.org/giving-donations-through-goodstack#canva-donate-in-designs)
    - [General Questions](https://help.goodstack.org/giving-donations-through-goodstack#general-questions)
    - [Adyen Giving](https://help.goodstack.org/giving-donations-through-goodstack#adyen-giving)
- [Goodstack Giving](https://help.goodstack.org/goodstack-giving#main-content)

    - [Donating in Goodstack - General questions](https://help.goodstack.org/goodstack-giving#donating-in-goodstack-general-questions)
    - [Country-specific donation requirements](https://help.goodstack.org/goodstack-giving#country-specific-donation-requirements)
    - [Fundraising in Goodstack](https://help.goodstack.org/goodstack-giving#fundraising-in-goodstack)
    - [Donation statuses](https://help.goodstack.org/goodstack-giving#donation-statuses)
    - [Donation timeline](https://help.goodstack.org/goodstack-giving#donation-timeline)
    - [Off-platform donation matching](https://help.goodstack.org/goodstack-giving#off-platform-donation-matching)
    - [Volunteering in Goodstack - General questions](https://help.goodstack.org/goodstack-giving#volunteering-in-goodstack-general-questions)
    - [Volunteering activity](https://help.goodstack.org/goodstack-giving#volunteering-activity)
    - [Data processing](https://help.goodstack.org/goodstack-giving#data-processing)
- [Applying for a Grants program](https://help.goodstack.org/applying-for-a-grants-program#main-content)

    - [Registering for a Grants program](https://help.goodstack.org/applying-for-a-grants-program#registering-for-a-grants-program)
    - [Starting your Grants program application](https://help.goodstack.org/applying-for-a-grants-program#starting-your-grants-program-application)
    - [After submitting your Grants application](https://help.goodstack.org/applying-for-a-grants-program#after-submitting-your-grants-application)

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